victorian lighting company
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About Us Victorian Lighting Company are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@victorianlighting.co.uk.
Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit cards Visa, Mastercard and Delta. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling For orders from mainland U.K. delivery prices are shown in the catalogue and are included in the total purchase price. For all other delivery destinations please email us with your requirements and we will be pleased to quote you a total price including delivery.
Delivery Schedule Due to the nature of the product being handcrafted and demand delivery times if not in stock can be approx 2/4 weeks depending on requirements this can be confirmed on placing an order either by phoning Julie on 01226 762088 or email julie@victorianlighting.co.uk.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is included.
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee If you are not absolutely satisfied with your purchase, simply return the goods within 14 days and we will refund your money or replace the goods. This guarantee is in addition to and in no way affects your statutory rights.
Reaching Us If you need to reach us, please email us on info@victorianlighting.co.uk, alternatively, you can call on 01226 762088 (International +44 1226 762088>) or fax us on 01226 762088 or write to us at Lower Bella Clive Farm Hartcliffe Road Penistone, Sheffield. S36 9FE

Privacy Policy Victorian Lighting Company do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.Data collected by this site is used to:

a. Take and fulfill customer orders

b. Administer and enhance the site and service

c. Only disclose information to third-parties for goods delivery purposes

Returns Policy Insert your returns policy here. To understand your obligations as a merchant in the UK consult "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm